Welcome to the Armstrong Brands, Inc. website. By accessing or using our site, services, or placing an order, you agree to the following Terms of Service. Please review them carefully.

1. Acceptance of Terms

By using our website or purchasing our products, you agree to comply with and be bound by these Terms of Service and all applicable laws and regulations. If you do not agree, you are not authorized to use this site.

2. Product Information and Availability

Armstrong Brands reserves the right to modify, discontinue, or update any product or service at any time without prior notice. All descriptions, images, and specifications are subject to change and are provided for informational purposes only.

3. Pricing and Quotes

All pricing is subject to change without notice. Written quotes are valid for 30 days unless otherwise specified. Pricing does not include taxes, duties, shipping, or handling unless explicitly stated.

4. Orders and Lead Times

Lead times vary by product type and production schedule. We make every effort to meet stated delivery dates, but they are not guaranteed. Custom orders may require tooling and setup time, which will be communicated during the quoting process.

5. Payment Terms

Payment terms are Net 30 days from the invoice date unless otherwise agreed in writing. A finance charge of 1.5% per month (18% per annum) may be applied to past-due balances.

6. Shipping and Delivery

Freight is FOB our facility unless otherwise noted. Armstrong Brands is not responsible for delays or damages incurred during transit. Customers are encouraged to inspect shipments upon receipt and report any issues immediately.

Please be advised: Our freight pricing is based on standard dock-to-dock delivery, assuming forklift availability at the drop-off location. Additional charges may apply under the following circumstances:

Lift gate usage: Required for locations lacking loading docks.
No forklift available: If a forklift is not accessible for loading or unloading, additional labor or equipment may be necessary.
Residential delivery: Deliveries to residential addresses typically involve higher costs due to scheduling requirements and access limitations.
Limited access delivery locations: Locations with restricted access for large trucks may necessitate extra precautions or specialized equipment.

These factors may incur supplementary charges beyond our standard freight quote. Please communicate any special delivery requirements in advance to ensure accurate pricing and smooth delivery coordination.

7. Returns and Cancellations

All returns must be pre-approved and are subject to a restocking fee. Custom and special-order items are non-cancellable and non-returnable once production has started.

8. Intellectual Property

All content on this site—including but not limited to logos, designs, text, images, and product names—is the property of Armstrong Brands and may not be used without prior written consent.

9. Limitation of Liability

Armstrong Brands shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of New York. Any disputes shall be resolved in the courts of Erie County, NY.

11. Contact Information

For questions regarding these Terms, please contact:

Armstrong Brands, Inc.
1703 Union Rd., West Seneca, NY 14224
Phone: 716-677-2900